At CreCo, we provide shipping globally.
We request you to check the time to dispatch on the product’s page before placing your order. A shipping fee may be charged at the time of checkout. Do check for products that offer free shipping at the time of shopping. As soon as your package ships, we will email you the tracking information. Once the product is dispatched, the tentative time to reach you is as follows:
|
Location |
Delivery Time |
|
Within India |
3 to 6 business days |
|
Outside India |
20 to 30 business days |
For express shipping, please reach out to us at: [email protected]
Cash on Delivery is available for order value of upto Rs. 2000 within India. For orders placed on cash-on-delivery (COD), there is NO OPEN Delivery. So, you CANNOT open the packing and inspect the item before you make payment to the courier. However, if there is any problem with the item after the delivery and payment, you can call us or mail us and the issue will be taken care of. Also, if the packing or box is damaged from outside, you can choose to not accept delivery and call us and send a picture of the same.
You must agree to provide authentic and true information, to avoid any kind of delay or loss of merchandise. In the event that a non-delivery occurs on account of your mistake (i.e. wrong name, address or contact number), we may charge an extra cost towards re-delivery.
Shipment/delivery time of the order processing starts from the day of receipt of the payment confirmed against the order placed with CreCo. The shipment /delivery time is an approximate time mentioned by the Creator against each product.
If there is an inordinate delay to shipment, we will be happy to work with you to get an appropriate resolution. You may write to us at [email protected]
Address change will be accepted only for orders within India and if the order has not been shipped. Address change is only possible if the new location is within the same state. To process an address change request you may write to us at [email protected]
In case you receive a package that looks damaged from the outside, we would request you to not accept the delivery and get in touch with us on [email protected] with images of the unopened package and hand it back to the delivery executive.
We take great care in delivering your goods at your doorstep, and we partner only with reputed couriers.
CreCo shall not be liable for any delay / non-delivery of purchased goods by flood, fire, wars, acts of God or any cause that is beyond the control of CreCo or its associates.